Jeya 9 Terms & Conditions – Complete Guide to Membership & Platform Usage

Please read these Terms & Conditions carefully before using the Jeya 9 platform. They outline both your rights and your responsibilities.

Last updated: 1 January 2026

Quick Info

  • Minimum age: 18 years
  • For Bangladeshi citizens only
  • One account per person
  • Wagering requirements apply to all bonuses.
  • 7 days' notice before any changes

Key Terms at a Glance

Get the key points before diving into the details

Account Registration

You must be at least 18 years old to open an account on Jeya 9. Each person may hold only one account. Providing accurate information is mandatory.

Deposits & Withdrawals

Deposits and withdrawals are available via Mobile Pay and Nagad. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Withdrawals may be delayed if identity verification has not been completed.

Bonuses & Promotions

Wagering requirements apply to all bonuses. The welcome bonus requires the deposit to be wagered 5 times. Jeya 9 reserves the right to close any account found abusing bonuses.

Security & Privacy

Jeya 9 uses SSL encryption to keep your personal and financial data secure. Your information is never shared with third parties.

Responsible Gaming

Jeya 9 is committed to responsible gaming. Members can set their own deposit limits and self-exclusion periods. Accounts for anyone under 18 are strictly prohibited.

Dispute Resolution

All complaints are handled through the support team, with a resolution target of 72 hours. If unresolved, the matter will be referred to a neutral third party for settlement.

01Introduction

Welcome to Jeya 9. These Terms & Conditions ("Terms") form a legal agreement between the Jeya 9 platform ("we", "us") and you ("Member", "User"). By accessing or using the Jeya 9 website or mobile application, you are considered to have read, understood, and agreed to be bound by these Terms.

These terms are governed by the applicable laws of Bangladesh. If you do not agree with any part of these terms, please refrain from using Jeya 9 and do not create an account.

Important: These Terms define your legal rights and responsibilities. Please read them carefully in full.

02Eligibility & Registration

To open an account and use our services on Jeya 9, you must meet the following eligibility requirements:

  • You must be at least 18 (eighteen) years of age.
  • You must be a Bangladeshi citizen or a legal resident of Bangladesh.
  • You must have an active Mobile Pay or Nagad account.
  • You must be of sound mind and capable of making your own decisions.
  • You must not have had a previous Jeya 9 account closed or banned in your name.

During registration, you are required to provide your full name, phone number, date of birth, and address accurately. Jeya 9 reserves the right to close any account and forfeit its balance if false or incorrect information is provided.

Each individual may hold only one account. If multiple accounts are found under the same person, all accounts will be closed and all balances and winnings will be forfeited.

03Account Management

The security of your Jeya 9 account is entirely your responsibility. Do not share your password or login details with anyone. If you believe your account is being accessed without authorization, contact our support team immediately.

  • The account holder is responsible for all activity on their account.
  • A copy of your National ID or passport may be requested for identity verification.
  • Transferring or selling your account to another person is strictly prohibited.
  • Inactive accounts (no login for over 12 months) may be subject to a fee deduction.

Jeya 9 reserves the right to verify any account at any time without providing a reason. Withdrawals may be temporarily suspended during the verification process.

04Deposits & Payments

Jeya 9 currently supports deposits via Mobile Pay and Nagad. The deposit terms and conditions are outlined below:

  • Minimum deposit: ৳500 (five hundred BDT)
  • Maximum single deposit: ৳50,000 (fifty thousand BDT)
  • Daily maximum deposit: ৳1,00,000 (one lakh BDT)
  • Deposits are typically credited to your account instantly.
  • No additional charges on deposits.

Deposited funds may only be used for gaming purposes. Payments from third-party accounts or unidentified sources will not be accepted. Any such payments received will be returned and the account will be subject to investigation.

Beyond mobile banking, bank transfer and card payment options will be introduced in the future. Check the promotions page for updates.

05Withdrawal Policy

To withdraw your winnings from Jeya 9, the following conditions must be met:

  • Minimum withdrawal: ৳1,000 (one thousand BDT)
  • Maximum single withdrawal: ৳50,000 (fifty thousand BDT)
  • Maximum daily withdrawal: ৳2,00,000 (two lakh BDT)
  • Withdrawals are typically processed within 15–30 minutes.
  • Withdrawals may be delayed if identity verification is incomplete.

Your account must be verified before your first withdrawal. This requires submitting your National ID and a screenshot of your mobile banking account. Once verified, future withdrawals will be processed without any hassle.

The mobile number used for withdrawal must match your registered number. Payments to a different number are not permitted.

06Bonuses & Promotions

Jeya 9 regularly offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

  • Welcome Bonus: 100% bonus on your first deposit (up to ৳5,000). A minimum deposit of ৳1,000 is required, and the deposit plus bonus must be wagered 5 times.
  • Reload Bonus: 20% bonus on deposits every week. Condition: 3x wagering required.
  • Referral Bonus: Refer a friend and earn ৳500, applicable after your referred friend makes their first deposit.
  • Each bonus may only be used once per account.
  • Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
  • The validity period of each bonus offer will be stated on that offer's dedicated page.

Using multiple accounts to claim bonuses, exploiting bonuses via VPN, or attempting to manipulate the bonus system will result in immediate account closure and forfeiture of all balances.

07Betting & Gaming Rules

All gaming sections on Jeya 9 — Sports Betting, Live Casino, and Lottery — operate under their own detailed rules. The general rules that apply across all sections are listed below:

  • Once a bet is confirmed, it cannot be modified or cancelled.
  • If a game is cancelled due to a technical issue, the bet amount will be fully refunded.
  • Odds in Sports Betting may change during a live match.
  • Jeya 9's odds and rules are final, and in the event of any dispute, the system's records will be the accepted authority.
  • Unusual betting patterns — such as placing bets on all possible outcomes simultaneously — will be flagged as suspicious.

Detailed rules for each game section can be found on the respective section's page. Players are advised to read the rules before participating in any game.

08Prohibited Activities

The following activities are strictly prohibited on the Jeya 9 platform:

  • Creating multiple accounts or using another person's account.
  • Using the platform for money laundering or any unlawful financial transactions.
  • Manipulating the system using bots, automation software, or any other technical means.
  • Bypassing geo-restrictions using a VPN or proxy.
  • Attempting to breach or infiltrate the platform's security or systems.
  • Harassing, defrauding, or attempting to harm other members.
  • Completing account verification using false identity or documents.

Any of the prohibited actions listed above will result in permanent account closure, full balance forfeiture, and legal action where necessary.

09Responsible Gaming

Jeya 9 believes gaming is for enjoyment, not addiction. We place the highest importance on our members' wellbeing and financial safety. To that end, Jeya 9 provides the following:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Option to deactivate your account temporarily (from 6 months) or permanently.
  • Reality Check: Periodic reminders showing how long you have been playing.

If you feel that you or someone close to you may be struggling with a gaming addiction, please reach out to our support team. We can provide guidance toward professional help.

10Privacy & Security

Protecting your personal information and financial data is Jeya 9's top priority. Full details on how we collect, use, and safeguard your information can be found in our Privacy Policy.

  • All transactions are secured with SSL 256-bit encryption.
  • Your information is never sold or transferred to third parties.
  • Only the information necessary to provide our services is collected.
  • Information may be disclosed to relevant authorities when required by law.

For more details, visit our Privacy Policy here.

11Account Closure & Suspension

Jeya 9 reserves the right to suspend or close any account without prior notice under the following circumstances:

  • If any provision of these Terms is violated.
  • If there is suspicion of fraudulent or illegal activity.
  • Where there is suspicion of money laundering or terrorist financing.
  • If a court order or government directive is received.
  • In cases of prolonged inactivity.

You may close your account at any time by contacting our support team. Any remaining balance (if valid) will be returned to your registered mobile banking account before the closure is processed.

12Dispute Resolution

In the event of a dispute between Jeya 9 and a member, the following process will be followed:

  • Step 1: Submit a written complaint to the support team. You will receive an initial response within 72 hours.
  • Step Two: If the matter remains unresolved, it will be escalated to senior management for review. This process may take 5–7 business days.
  • Step 3: If the matter remains unresolved, it will be referred to a neutral third party for settlement.

System records and logs are the final evidence in all dispute resolutions. Complaints must be submitted within 30 days of the incident.

13Changes to Terms & Conditions

Jeya 9 reserves the right to modify these Terms & Conditions at any time. However, at least 7 (seven) days' notice will be given before any significant changes take effect.

Notification method: SMS to your registered phone number and/or a notice displayed on the platform homepage.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. If you do not agree with the changes, you will have the option to close your account and withdraw your remaining balance.

14Contact Us

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us:

  • Email: support@jeya9.online
  • Live Chat: Available 24/7 from any page on the platform
  • Response time: Typically within 24 hours

Stay with Jeya 9 — we're always here for you. Play responsibly and enjoy the experience.

Read the terms? Join now!

Register on Jeya 9 and enjoy a secure, transparent gaming experience. Claim your welcome bonus on your very first deposit.

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